Last updated on November 23, 2018.
Information we collect
Information you provide to us
Information we collect automatically
Information we collect from other sources
We may also obtain information from other sources and combine that with information we collect through the Service. For example, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers and publicly available sources. If you log into your account through sign-in services, like Facebook Connect, Google Authenticator or LinkedIn, you provide RockEnroll with permission to access certain information about you such as your Facebook User ID, user profile, friends list, user graph and profile picture. User generated content posted through certain social networking preferences (e.g. pages you “Like” or “Follow”) may be viewed by the general public. Accordingly, RockEnroll cannot ensure the privacy of any PII included in such User generated content.
When you use the Service, a location feature exists whereby it will automatically collect your geolocation information. In such event, the Service will use and share such location to enable users to determine which users in their network are nearby and to better serve your needs. RockEnroll may also use location information to provide information and advertising to users. IF YOU WANT TO STOP THE AUTOMATIC COLLECTION OF YOUR LOCATION INFORMATION, YOU MAY DO SO BY USING THE PRIVACY SETTINGS ON YOUR BROWSER AND/OR ON YOUR DEVICE.
Data transmission and storage
RockEnroll uses industry-standard 128-bit SSL encryption when collecting and transmitting your information through the Site and the RockEnroll network (collectively, the “System.”) Once information has been collected, we encrypt sensitive data in our database for added security. RockEnroll also uses firewalls and hardware monitoring across our System to protect against unauthorized access. Unfortunately, even with these measures, RockEnroll cannot guarantee the security of PII. By using the Service, you acknowledge and agree that RockEnroll makes no such guarantee, and that you use the Service at your own risk.
We collect all payments for tutoring sessions by credit card through a third party, Stripe. All credit card information, including the credit card number, expiry date, CVV number, and personal information, is collected and processed by Stripe. If you elect to pay for tutoring through PayPal, all credit card and debit card information is stored and managed by PayPal. We do not store any financial information, including credit card numbers, expiry date, CVV number, and PayPal login information on our servers. Users will be asked to enter this information on every purchase.
Use of Personally Identifiable Information
If you choose to use our referral service, to tell a friend about our Service, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the Site and up to two reminders. RockEnroll stores this information for the sole purpose of sending this one-time email and reminders and tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
This Service is not intended for use by children under 13 years of age.
RockEnroll does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to RockEnroll. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting.
Legal requests and business transfers
Please remember to help keep the Site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact RockEnroll for additional assistance.
RockEnroll may send you email communications periodically detailing new features or promotions on the Site. You may unsubscribe from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service. If you wish to terminate your account, please contact us.
10-500 Kimble Drive
Fredericton, NB Canada